RAIS Q20 User Manual download pdf (Page 21)

ENGLISH RAIS - manual for Q-20

Interruption of operation

Smoke spillage around door:

Could be due to too low draught in the chimney <12Pa

- Check whether the ﬂue or chimney is blocked

- check whether the extraction hood is switched on; if it is, switch it off and open a win-

dow/door in the proximity of the stove for a short while.

Soot on glass:

Could be because the ﬁrewood is too wet.

- make sure that the stove is heated properly when ﬁring up, prior to closing the door

Could be because the damper regulation is too low.

A stove burning too strong could be caused by:

- leak around the door seal

- chimney draught too large >22 Pa, draught control regulator should be installed.

A stove burning too weakly could be caused by:

- too little ﬁrewood

- too little air supply for room ventilation

- unclean smoke channels

- leaky chimney

- leakage between chimney and ﬂue

If your stove continues to malfunction, we recommend that you contact your RAIS dis-

tributor or chimney sweep.

IMPORTANT!! To ensure safe burning there must be clear yellow ﬂames or clear embers

at all times. The ﬁrewood should not be smoldering. Therefore you should never com-

pletely cut off the air supply.

WARNING!!

In case of chimney ﬁre:

- shut off all air supply on the wood burning stove

- contact the ﬁre department

- never attempt to put out ﬁre with water!

- afterwards, you should ask your chimney sweeper to check the stove and chimney

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RAIS Q20 User Manual Page 21